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FAQ’s
          
1.       Q:   What is the Food Care Center?
A: The Food Care Center (FCC) is a non-profit, faith-based effort to provide groceries to people who are hungry. The FCC annex also have clothing and household goods, available to clients at very little cost.
 
2.       Q: Where is the Food Care Center located?
A: The Food Care Center’s physical address is 210 N. 16th Street; it is located to the east of downtown Killeen, three blocks behind the post office on 10th Street.
 
3.        Q: What is the address of the Food Care Center?
A: The physical address of the Food Care Center is 210 N. 16th Street, Killeen, Texas, 76541; the mailing address is P.O. Box 1656, Killeen, Texas, 76540-1656.
 
4.        Q: What are the hours of operation for the Food Care Center and its annex?
A: The Food Care Center is open to clients from 9:00 am until 1:00 pm, Tuesdays through Fridays and 4:00 pm – 7:00 pm on the first and third Fridays of the month. The Food Care Center annex is also open on Tuesdays-Fridays, 9:00 am – 1:00 pm, but not on any evenings.
 
5.       Q: How do clients qualify to receive groceries from the Food Care Center?
A: There is no qualification required. This is a faith-based ministry; those who need food will receive food. New clients need to bring with them their photo ID, proof of address (a letter or bill), and income information. Returning clients need to bring their photo ID and their FCC card, issued to them during their first visit. Demographic information is collected from clients to be used in completing grants and providing reports, not for qualification purposes at all.
 
6.       Q: How often can clients come to the Food Care Center and its annex?
A: Clients may come once each month. They do not have to wait 30 days to return; they do need to wait until another month begins.
 
7.       Q: How may I reach the Food Care Center to ask questions now addressed within this FAQ?
A: Feel free to call the Food Care Center at 254.554.3400. We have a recording designed to answer questions. We answer the telephone between 9:00 am and 1:00 pm, Tuesday through Friday, when the workload allows us to do that.   Feel free to leave a message, as well.
Our fax number is 254.554.2778 and our e-mail address is foodcare@embarqmail.com.
 
8.        Q: How can I assist with the mission (standing in the gap for people who are hungry) at the Food Care Center and annex?
           A: Your assistance may take many forms. Conducting a food drive for us is always helpful. We distribute approximately 250,000 pounds of food each month and can certainly use help in gather that amount of food each month. Making a monetary donation is always helpful; we can purchase canned goods from Central TexasFood Bank in Austin for $3.15 a case.  Because of our volunteers and others’ in-kind donations, we can place a meal in the hands of our client for 14 cents.. Another important way to help us is to invest your time with us. We can always use volunteers of all varieties, for an hour or a day or four days each week. Finally, praying for this mission, that we continue to be good stewards of other people’s money and other people’s time, while we provide hungry people with an adequate amount of nutritious food.